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Ecommerce and fulfilment coordinator
Notts County · Nottingham, Bélgica
En resumen
Coordinador de comercio electrónico y logística en Notts County, Nottingham, 35 horas semanales. Gestionarás pedidos, inventario y la tienda online del club; se requiere experiencia en almacén y e-commerce. Salario de 26.000 £ al año.
- Presencial
- 35 horas a la semana
- £26,000pa
Nottingham Jornada completa Publicada Candidaturas hasta el 20 de noviembre de 2026 Operaciones y gestión
e-Commerce and Fulfilment Coordinator
Location: Meadow Lane , Nottingham, NG2 3HJ
Hours: 35 hours per week (part -time hours will also be considered) Working Pattern: 5 days out of 7, including weekends. Flexible working arrangements may be available for the right candidate.
Reporting to : Retail Manager
Salary: £26,000pa
Role Overview
As the e -Commerce and Fulfilment Coordinator you will be responsible for managing and overseeing all order processing, fulfilment (including picking and packing), inventory , order tracking , quality control, and shipping preparation. The role will work closely with external suppliers, carriers, and manufacturers, to ensure that service level agreements (SLAs) and customer expectations are met. You will also work collaboratively with cross functional teams to ensure customer and business growth .
Key responsibilities
- Overseeing and managing daily order fulfilment activities, including order processing, picking, packing, and shipping preparation to ensure that all orders are received, packaged, and delivered accurately and in a timely manner to our customers .
- Managing the effective uploading, management and control of stock and inventory in the retail software and EPOS system.
- Analyse e -Commerce sales and fan purchasing trends (e.g. matchdays, kit launches) to support stock planning and maximise revenue opportunities.
- Be a key point of contact for the customer by responding to any enquiries and requests in a timely manner .
- Assist in prov iding input in the sourcing of new products and suppliers.
- Assist in n egotiating prices and delivery schedules with suppliers.
- Tracking inventory levels to prevent stock -outs and/or deadstock .
- Receipting deliveries of goods to ensure the correct items are received with the expected standard of quality.
- Reporting weekly on multiple fulfilment and performance KPIs .
- Support the Marketing team for day -to-day management of online retail store, including new product uploads to the stock catalogue, approving front -end updates for product pages and merchandising.
- Responsible for photography process of new products.
- Work with the Marketing team to manage the online marketing calendar.
- Work closely with the Retail Manager to develop an understanding of the Club Shop and our online presence.
- General ad-hoc tasks to support the wider team s at the Club.
Person Specification
- Prior experience and familiarity with warehouse operations.
- Strong analytical skills, including the ability to analyse data, draw insights, and make recommendations.
- e-Commerce experience in managing and optimizing e -commerce platforms.
- A fast learner, with a passion for developing knowledge and meeting targets.
- Working as a team player as well as being comfortable working independently .
- Punctual, flexible approach to working hours , and reliable.
- Proven track record of organisation, communication, and interpersonal skills, both written and oral.
- Strong c ustomer service experience and managing customer relationships.
- Proficient in various software systems including inventory systems and general Microsoft office.
How to Apply
If you wish to apply for this role, please complete the Club’s Application form which can be found on our careers page on the club’s website CAREERS - Notts County FC or email hr@nottscountyfc.co.uk to request an application form.
Closing Date
- The deadline for all applications will be close of business (5pm) on Friday 20th November 2026.
- Applications received after this date will not be considered.
- We will only be able to respond to those applicants who have been shortlisted for interview.
- An appointment of the successful candidate will be subject to two professional/personal references to the satisfaction of Notts County Football Club.
Safeguarding Statement
Notts County Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club.
Equal Opportunities Statement
Notts County Football Club is an equal opportunity employer. Notts County Football Club is committed to ensuring equal opportunities, fairness of treatment, dignity, work life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants. The employer aims to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassments and in which all decisions are based on merit. It is Notts County Football C lub's policy to treat all workers and job applicants equally and fairly, irrespective of their sex, marital status, civil partnership status, trans -gender status, sexual orientation, race, colour, nationality, ethnic origin, national origin, culture, relig ion, age, or disability.
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