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Women’s Team Operations and Administration Assistant
AFC Bournemouth · Wimborne, Belgium
AFC Bournemouth Performance Centre, Knighton Lane, BH21 3FB Wimborne Full-time Posted Apply until 25 November 2026 Coaching
The Women’s Team Operations Assistant will provide administrative and logistical support to the Women’s Team Operations Manager, helping ensure the smooth day-to-day running of AFC Bournemouth Women.
Working under the guidance and direction of the Women’s Team Operations Manager, the postholder will support the administration of training, fixtures, travel, matchdays, player requirements and the wider Women’s Team programme. The postholder will act as a reliable point of administrative support for players and staff, ensuring operational information is communicated accurately and in a timely manner.
This is a hands-on administrative role requiring excellent organisation, attention to detail and communication. The successful candidate will work closely with players and staff and will liaise with other departments across the club and external organisations.
The role requires regular travel with the team to home and away fixtures and will involve evening and weekend working in line with the football calendar.
Please keep the following dates available (you will be notified if you have been successful for an interview):
- Stage 1 interviews will be held on Wednesday 2nd December on MS Teams.
- Stage 2 interviews will be held on Tuesday 8th and Thursday 10th December in person.
Key Responsibilities
1. Team Administration
- Provide day-to-day administrative support to the Women’s Team Operations Manager.
- Maintain accurate team schedules, contact information, operational records and relevant player and staff trackers.
- Assist with maintaining the season fixture calendar in collaboration with the Women’s Team Operations Manager and Club Secretary.
- Prepare and circulate schedules, itineraries and other relevant operational information to players and staff.
- Support the completion and submission of matchday and competition administration to the relevant league and cup authorities.
- Act as an administrative point of contact for players, escalating matters to the Women’s Team Operations Manager or relevant member of staff where appropriate.
- Support player accommodation and housing administration, including maintaining relevant records and liaising with approved accommodation providers.
- Take minutes at operational meetings and support the monitoring and follow-up of agreed actions where required.
- Maintain relevant equipment and inventory records and assist with approved orders.
2. Training and Matchday Coordination
- Support the Women’s Team Operations Manager with the administration and coordination of training and matchday requirements, including facilities, schedules and relevant internal and external communications.
- Assist with the booking and coordination of pitches, gym, physio and meeting facilities, analysis sessions and other team activities where required.
- Support matchday administration, including information relating to opposition and officials, venue requirements, kit logistics, accreditation, medical and media requirements, and player/guest ticketing allocations.
- Maintain the squad kit matrix, including sizes, numbers, printing requirements and training/warm-up allocations.
- Provide practical operational support at all home and away fixtures.
3. Travel and Accommodation
- Support the Women’s Team Operations Manager with the administration and coordination of team travel and accommodation for fixtures and other team activities.
- Liaise with approved transport, hotel and other travel providers as required.
- Prepare and circulate detailed travel itineraries, including timings, comfort stops, accommodation details and key contact information.
- Coordinate rooming lists, meal requirements and other travel-related administration.
4. Medical and Performance Administration
- Provide administrative support to the Medical and Performance teams across the Women's First Team and Development Squad.
- Coordinate the administration of player appointments, schedules and other requirements as directed by the relevant Medical or Performance practitioner or Head of Women’s Football.
- Assist with the ordering, monitoring and organisation of agreed medical and performance equipment, supplies, technology and external services.
- Provide administrative support for medical and performance processes associated with recruitment and signing, working with the relevant practitioners and club leadership.
General Duties
- Perform any other duties appropriate to the role as directed by the Women’s Team Operations Manager or Head of Women’s Football.
- Work collaboratively and flexibly with colleagues across AFC Bournemouth to meet the requirements of the football calendar, including matchdays, evenings and weekends.
- Follow and actively promote the club’s mental health policies and practices to support an open, non-judgmental and inclusive environment.
- Adhere to the club’s safeguarding policies and procedures and promote the club’s safeguarding values, creating a safe and positive environment for all those who interact with the club.
- Adhere to the club’s health and safety policy and procedures.
- Follow and actively promote the club’s equality policies and practices to support a welcoming, safe and inclusive environment.
- Responsibility to comply with the Health and Safety at Work etc. Act 1974, the Regulatory Reform (Fire Safety) Order 2005, and all related Company policies, taking reasonable care for their own safety and that of others, reporting hazards or incidents, following safe systems of work, and co-operating with all training and emergency procedures.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
Skills, Knowledge and Expertise
- Excellent organisational and administrative skills.
- Strong attention to detail with the ability to maintain accurate records.
- Ability to prioritise effectively and work to deadlines in a fast-paced environment.
- Confident using Microsoft Office, including Outlook, Word, Excel and Teams.
- Clear and professional written and verbal communication skills.
- A proactive and flexible approach to the complex and dynamic requirements of a football programme.
- Ability to work as part of a team.
- High level of discretion and professionalism with the ability to handle confidential and sensitive information appropriately.
- Willingness to travel and work evenings and weekends.
EXPERIENCE (Desirable)
- Previous administrative or operational experience within competitive sport or another fast-paced professional environment.
- Previous experience supporting travel, events or logistical arrangements.
Benefits
- Free onsite parking.
- Season ticket and allocation of complimentary/purchased tickets (subject to eligibility & availability).
- Subsidised lunches and complimentary healthy snacks throughout the day.
- Discounts at the club Superstore.
- Access to Health Cash Plan with Simplyhealth.
- Employee Assistance Programme
- Contribution towards eye tests and glasses.
- Discounts and benefits from partners and local businesses.
- Club pension & Life Assurance Scheme.
- Paid parental leave (bank of five days per year).
- Club events or other social events throughout the year run by our club social team.
- Paid volunteer opportunities (2 days per year).
- Paid day’s leave on your birthday.
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