JOB TITLE: Mid Designer (Venue & Hospitality)
DEPARTMENT: Chelsea Creative Studio, Marketing
LOCATION: Stamford Bridge, London
CONTRACT: Permanent, Full Time
Closing date: 13th November
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
JOB FUNCTION:
As Designer, your mission is to deliver the design work for Chelsea’s Venue & Hospitality (V&H) business, including Club Chelsea and Museum & Tours.
Reporting to the Senior Designer, you will create campaign concepts, seasonal visual identity and design systems that bring Chelsea’s hospitality experiences to life across marketing, membership products and physical spaces. You will own projects from brief to delivery and act as the day-to-day guardian of V&H’s brands, ensuring they are applied consistently while continuing to evolve.
You will build strong relationships with V&H stakeholders, and bring along a strong understanding of commercially driven design best practices to the club- including a strong understanding of customers
MAIN RESPONSIBILITIES:
Venue & Hospitality Design
- Deliver design across V&H, including Club Chelsea and Museum & Tours, from concept through to final delivery.
- Create campaign concepts and seasonal visual identity systems that work across channels, formats and spaces.
- Shape the visual design of new hospitality propositions and membership products, making their value clear and desirable.
- Develop visual storytelling for physical hospitality spaces, carrying ideas through into the experience.
Brand Guardianship
- Guard the quality and consistency of V&H’s brands across every touchpoint.
- Develop practical templates and toolkits that enable V&H teams to create communications efficiently and consistently.
Creative Excellence
- Apply Chelsea Creative Studio’s Creative Scorecard to the development and review of design work.
- Aim to achieve a “Win the Game” standard consistently and identify opportunities to contribute to “Change the Game” creative.
- Maintain high standards of design craft across concept development, production and final delivery.
Creative Effectiveness
- Develop design solutions that improve audience engagement and commercial performance as well as creative quality.
- Balance creative ambition with V&H business objectives, audience needs and operational requirements.
- Understanding of paid media / performance marketing best practices inclusive of CRM templates and design.
Stakeholder Relationships and Creative Integration
- Build strong day-to-day relationships with V&H stakeholders, translating business needs into effective creative work.
- Present concepts and design decisions clearly, listen to feedback and guide stakeholders through the creative process.
- Collaborate with colleagues across Creative, Brand, Marketing, Production and the wider studio to deliver joined-up work.
SKILLS & EXPERIENCE:
- Significant experience in design, with a portfolio demonstrating strong concepts, strong audience understanding, fluency in modern media, visual identities, campaigns and design craft.
- Visual Identity - Experience developing brand identities, guidelines and design systems, and applying them across digital, print and physical environments.
- Craft - Excellent design judgement and high standards across typography, composition, imagery and visual communication.
- Systems Thinking - Able to create coherent seasonal identity systems, templates and toolkits that work across teams and channels.
- People Skills - Able to build trust, handle day-to-day stakeholder conversations constructively and navigate differing perspectives.
- Communication - A confident presenter who can explain ideas and make a persuasive case for creative decisions.
- Production Awareness - Strong understanding of how design is produced and delivered across print, digital and environmental formats.
WHAT SUCCESS LOOKS LIKE:
- V&H’s brands are distinctive, coherent and well managed, with guidelines that support consistent work while allowing them to evolve.
- Campaigns, products and spaces make Club Chelsea, Museum & Tours and new hospitality propositions more compelling to their audiences.
- The majority of V&H design work achieves a “Win the Game” standard or above.
- Design makes a meaningful contribution to credible “Change the Game” projects.
- V&H stakeholders trust the Senior Designer as a creative partner and understand the thinking behind the work.
- Design systems and templates improve quality, efficiency and consistency across V&H.
OUR EXPECTATIONS:
- To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
- To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
- To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
- To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
- To report any misconduct or suspected misconduct to the HR Department
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
