Derby County are seeking to recruit a Buggy Driver to join Matchday Operations at Pride Park Stadium.
Working for Derby County Football Club offers a unique opportunity to be part of one of England’s most historic and passionately supported clubs. With a proud legacy, a dedicated fan base, and an exciting vision for the future, Derby County offers a dynamic and rewarding work environment both on and off the pitch. Whether you're joining the team in coaching, administration, marketing, or operations, you'll be contributing to a culture rooted in ambition, community, and progress. Employees benefit from a collaborative work environment and opportunities for professional development.
The successful candidate will be responsible for supporting the matchday safety operation by providing assistance, direction, and safety advice to spectators visiting Pride Park Stadium in a polite, courteous, and helpful manner. You will build rapport with fans throughout the season, always ensuring you are alert, helpful and approachable. You will work under the direction of the Supervisor and assist supporters where required around Pride Park Stadium with Buggies.
Key Role Responsibilities:
Steward – Buggy Driver Duties
- Pre and Post Event Checks of all Buggies
- Must remain on duty until all relevant paperwork and reports are completed
- Respond to all emergency messages and announcements quickly and effectively
- Ensure that all Health and Safety policies and Emergency Evacuation procedures are complied with and are effectively communicated and implemented.
- Ensure competent and safe driving of all Buggies and report any maintenance issues
- Ensure clear lines of communication via radio are maintained with Match Control at all times whilst on duty
- In the absence of the Supervisor – Buggy Driver, take on responsibilities and complete all necessary actions as directed by the Matchday Safety Officer
Matchday Safety Steward Duties
- Attend at least 70% of home league games held at the Stadium on dates and times as required and directed by the Matchday Safety Officer
- Ensure compliance with Club attendance notification procedures and absence reporting procedures.
- Attend events held at the Stadium on dates and times as required and directed by the Safety Officer
- Provide high-quality customer service through assistance, direction, and safety advice to spectators visiting Pride Park Stadium.
- Attend all pre-match briefings, listening to any additional safety information relevant to the matchday or event and covert operations happening within your area.
- Implement and enforce the ground regulations and conditions of entry.
- Remain in your allocated position at all times unless authorised to leave by the Matchday Stewards Supervisor or Matchday Safety Officer.
- Prioritise crowd safety by being vigilant and maintaining awareness of the surrounding area at all times, monitoring the crowd for signs of distress, density, or disorder.
- Proactively search and identify areas for hazards, defects, or suspect packages.
- Report any unusual activity and incidents and/or defects following the correct procedures and without unnecessary delay when appropriate.
- Ensure a clear understanding and knowledge of all emergency procedures.
- Complete all necessary paperwork during each matchday or event and ensure a full debrief with the Matchday Stewards Supervisor before going off duty.
- Ensure all exit routes, vomitories, and stairwells are kept clear.
- Assist as required in the evacuation of Pride Park Stadium.
- Perform duties with due regard to Club policies and procedures and legislative requirements at all times.
- Remain on duty until the Matchday Safety Officer or senior team advises.
- Undertake and attend additional training as identified or as required.
- Respond to all emergency messages and announcements quickly and effectively.
- Maintain a good standard of knowledge concerning the stadium layout and location of essential medical rooms and emergency equipment
- To be responsible for customers' and colleagues' health, safety and welfare, complying with health and safety guidance and policy.
- Continuously work to maintain, embed and improve the club’s safeguarding provision, ensuring the highest standards for safeguarding children and adults at risk.
- To uphold and promote organisational policies and procedures, promoting those specifically applicable to this area of work and including equality, diversity and inclusion.
- To present and promote an appropriate public image representing the organisation.
- To undertake any other duties as may reasonably be required commensurate with the post.
Personal characteristics and experience:
- Previous customer service experience
- Previous stewarding or crowd management experience
- Knowledge of Pride Park Stadium
- Confident, Resilient and Self Motivated
- Excellent Communications skills both verbal and written
- Excellent Presentation skills
- Ability to work in a fast paced, target driven environment
- Ability to prioritise and manage own workload
- Work using own initiative and as part of a team
Qualifications:
Essential
- Level 2 Spectator Safety
- GCSE or equivalent in Maths and English to Grade C or above
Desirable
- Level 3 Spectator Safety
- Banksman / Traffic Marshall Training
Salary is competitive, dependent on experience.
Excellent spoken and written English is essential for this role, as it involves clear, accurate communication in a fast-paced, high-pressure environment.
Who are Derby County…
Derby County Football Club, established in 1884, is one of the founder members of the English Football League and has a rich and varied history, including two First Division titles in 1972 and 1975 and an FA Cup success in 1946. The club are currently playing in the Sky Bet Championship, the second tier of English Football following their promotion from League One in the 2023/24 season and is under the management of Head Coach John Eustace. The club also boasts a successful and respected Category One Academy, a status which has been held since 2014, and a Women’s side competing in the FA Women’s National League Northern Premier Division. Derby County recently embarked on an exciting new era following the change in ownership to Clowes Developments (UK) Limited, in the summer of 2022. Our track record of producing talent is outstanding, and we intend to protect that proud legacy, investing in key roles within the club to build on the foundations in place for success.
Everything we do as a Club is built around the three pillars of stability, integrity and progress. Our core values are:
- We are proud of who we are and what we do
- We are positive, inspired and passionate
- We are ambitious and driven
- We are prepared, honest and humble
- We are the heartbeat of our community
- We are the club of opportunity
Derby County employee benefits include:
- 10% discount at DCFC Megastore
- Company Pension with Aviva
- Discounts with select Club partners and sponsors
- Training and development opportunities
- Access to programmes and volunteering opportunities with Derby County Community Trust
How to apply…
Derby County Football Club is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expects all staff and volunteers to share this commitment.
As part of the Club's commitment to providing a safe environment for children and young people, applicants should be aware that this post is subject to an Enhanced Disclosure and Barring Service (DBS) Criminal Record Check.
Derby County Football Club is an Inclusive Club for all and is committed to Equality and Diversity.
To apply for this role, please complete an application form, which can be found HERE.
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More information can be found at https://www.dcfc.co.uk/page/jobsandcareers
The closing date for receipt of applications is Sunday 08 November 2026. We reserve the right to close the vacancy early.
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