Company Description
⚒️ WEST HAM UNITED
JOIN OUR TEAM | ACADEMY LAUNDRY ASSISTANT
🔴⚪ FULL-TIME • PERMANENT OPPORTUNITY
📍 Location: Chadwell Heath Training Ground
💷 Salary: £28,860 per annum (London Living Wage, as provided)
🕒 Working pattern: Evening hours, Monday–Saturday, with flexibility to support Academy and Women's teams
📋 Department: Academy Operations
👕 Reports to: Academy Kit & Logistics Manager
⚒️ BE PART OF SOMETHING SPECIAL
DBS
West Ham United is looking for a reliable, hardworking and organised Laundry Assistant to join our team at Chadwell Heath Training Ground.
This is an opportunity to play an important role behind the scenes at the Club, helping our Academy players, coaches and staff perform at their best by ensuring their training and match kit is clean, prepared and ready when needed.
You will support the day-to-day laundry and kit operation, with the flexibility to assist both the Academy and Women's teams in line with training schedules, fixtures and operational requirements.
We're looking for someone who takes pride in their work, enjoys being part of a team and understands that the small details make a big difference.
Position
👕 YOUR ROLE – WHAT YOU'LL DO
🧺 Laundry Operations
- Collect, sort and process daily laundry from players and staff.
- Wash, dry, fold and organise training kit, match kit, training wear, towels and other items.
- Operate washing machines, tumble dryers and laundry equipment safely and efficiently.
- Follow garment care instructions and maintain excellent hygiene standards.
- Identify and report damaged, missing or heavily stained items.
- Complete laundry tasks within deadlines to meet training and matchday schedules.
⚽ Kit Preparation & Distribution
- Prepare clean kit for training sessions, matches and other Club activities.
- Ensure players and staff have the clothing and equipment they need, when they need it.
- Collect and organise used kit after training sessions and matches.
- Work closely with the kit and equipment team to maintain an organised supply of clean kit.
- Provide flexible support across the Academy and Women's teams when required.
🧼 Cleanliness, Hygiene & Safety
- Keep the laundry room clean, tidy and organised.
- Use and maintain laundry equipment in line with Club procedures.
- Handle used kit responsibly and follow appropriate hygiene practices.
- Report equipment faults, maintenance needs and health and safety concerns promptly.
- Follow all relevant Club policies and operational standards.
Requirements
🌟 WHAT WE'RE LOOKING FOR
You don't need to be a professional football kit specialist to make a difference. We're looking for someone with the right attitude, a strong work ethic and a commitment to high standards.
Essential qualities:
- ✅ Reliable, punctual and hardworking.
- ✅ Organised, methodical and attentive to detail.
- ✅ Able to prioritise tasks and work to deadlines in a busy environment.
- ✅ Comfortable working independently and as part of a team.
- ✅ A positive attitude and good communication skills.
- ✅ Flexible and adaptable to changing schedules and operational needs.
- ✅ An understanding of cleanliness, hygiene and health and safety.
- ✅ Trustworthy, professional and proud of the quality of your work.
Previous laundry or kit-room experience may be helpful, but the key qualities are reliability, organisation and a willingness to learn.
🕒 WORKING HOURS & FLEXIBILITY
This is a full-time, permanent position, working evening hours from Monday to Saturday.
Flexibility is important, as working patterns may need to adapt to Academy training sessions, matchdays and the operational needs of both the Academy and Women's teams.
Candidates should be comfortable working evenings and Saturdays and supporting different teams when required.
Any pre-employment checks, including an enhanced DBS check where appropriate to the role and duties, will be carried out in accordance with Club policies and applicable legislation.
🔴⚪ READY TO JOIN THE HAMMERS?
If you're organised, reliable and ready to play your part behind the scenes, this could be the opportunity for you.
Help us keep the team ready. Support the next generation. Be part of West Ham United.
Other information
Benefits on offer (may vary based on contract type and location)
- 25 days annual leave plus your birthday off
- Pension and life insurance
- Healthcare cash scheme
- Travel season ticket loan
- Cycle to work scheme
- Priority access to apply for match tickets
- Discounted season tickets
- Staff discounts in the club store, café and our official partners products and services
- Discounted gym membership and onsite fitness room facilities
- Family friendly leave policies
- Company Social events
EDI Statement
- The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.
- Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.
Safeguarding
- The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.
- The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club's Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club’s or the West Ham Foundation Safeguarding Team.
Applications:
📝 To apply, please submit your application via our career’s portal: https://www.careers.whufc.com
📅 Deadline: 5pm Thursday 5th November 2026
📌 Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.
