Accrington Stanley have exciting opportunities for ambitious and driven individuals to join the club as Matchday Event Staff.
Reporting to the Events Manager, you will play a key role in delivering exceptional customer service and ensuring every guest enjoys a positive experience at Accrington Stanley Football Club.
We are looking for well-presented, trustworthy, and respectful individuals, with a friendly, approachable, and professional manner.
Successful candidates will be able to work both independently and as part of a team.
A good standard of spoken and written English is essential to communicate effectively with customers and colleagues.
We are seeking enthusiastic individuals, who are passionate about customer service, and able to serve and present beverages efficiently, while maintaining high standards of service.
- Set up, stock, and maintain the bar area.
- Ensure all glassware is clean, presentable, and ready for service.
- Maintain the cleanliness of all work areas throughout the shift, following clean-as-you-go procedures.
- Transport supplies to bar service areas as required.
- Develop and maintain knowledge of available products and promotions.
- Build and maintain positive working relationships with colleagues, supporting the team in achieving shared goals.
- Prepare fresh garnishes, replenish ice supplies, and stock glassware.
- Welcome and assist guests in a professional and friendly manner, adhering to Company standards.
- Prepare and serve drinks according to specified recipes and measurement guidelines.
- Open, issue, and serve bottles of wine and champagne.
- Monitor stock levels and communicate replenishment requirements, restocking bar supplies when necessary.
- Operate tills using the EPOS system.
- Safeguard and maintain Company property and assets.
- Comply with and enforce all relevant Licensing laws and regulations.
- Provide support in other areas of the business when required.
- Complete end-of-shift duties, including correct storage of reusable items, stock rotation and stock control, cleaning and returning equipment to designated areas, cleaning workstations and service areas, and completing any required paperwork.
- Carry out any other reasonable duties as requested by the Events Manager.
- Friendly, professional, and hardworking, with a positive attitude.
- Well-presented and able to maintain a clean and professional appearance.
- Able to work effectively, both as part of a team and independently.
- Well organised, with the ability to work efficiently to deadlines and time schedules.
- Strong communication and customer service skills.
- Reliable, trustworthy, and respectful.
- Must be aged 18 years or over.
If you have the aspiration and drive to become part of the Accrington Stanley Football Club Matchday Event Staff team, please contact Karen Gettins via email and provide a completed Application Form (below):
Please note, all applicants should be at least 18-years-old.
Accrington Stanley Football Club is committed to a policy of treating individuals fairly and recruiting, selecting, training, and promoting based on merit, experience, and other work-related criteria.
We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity.
Equality, Diversity, and Inclusion
Accrington Stanley Football Club's commitment to Equality, Diversity, and Inclusion is to confront and eliminate discrimination, whether by reason of age, gender, gender assignment, sexual orientation, marital status or civil partnership, race, nationality, ethnicity (race), religion, ability or disability, pregnancy or maternity, and to encourage equal opportunities (Protected Characteristics, Equality Act 2010).
Employees of Accrington Stanley Football Club must ensure a positive commitment towards Equality, Diversity, and Inclusion by treating others fairly and not committing any form of discrimination, victimisation, or harassment of any description, and to promote working relationships between all internal and external stakeholders.
