Oldham Athletic AFC is seeking an experienced and commercially focused Interim Retail Manager to provide temporary management cover within our Retail department during a period of employee absence.
This is a temporary appointment designed to ensure operational continuity, effective leadership and appropriate management of the Club's retail operation during this period.
The successful candidate will take responsibility for the day-to-day operation of the Club Shop and associated online retail activity, working closely with colleagues across the Club.
Interim Retail Manager (Fixed-Term Sickness Cover)
Key Responsibilities
- Take day-to-day responsibility for the effective operation of the Club Shop and retail function.
- Provide leadership, direction and support to the existing retail team.
- Ensure excellent levels of customer service are maintained at all times.
- Manage staff rotas and ensure appropriate retail coverage, particularly around home matchdays and key trading periods.
- Ensure effective use of the Club's EPOS and stock-management systems.
- Maintain accurate stock records and coordinate regular stocktakes and reconciliations.
- Manage deliveries, stock movements, replenishment and supplier orders.
- Ensure the Club Shop is appropriately merchandised and presented.
- Oversee the Club's online retail operation, including stock availability and fulfilment.
- Work with suppliers and internal departments regarding merchandise requirements and stock availability.
- Monitor retail sales, margins, stock holding and performance.
- Identify appropriate opportunities to increase retail revenue and improve the supporter/customer experience.
- Work closely with Finance to ensure appropriate financial and stock controls are maintained.
- Work collaboratively with Commercial, Ticketing and Media/Marketing on retail campaigns and opportunities.
- Ensure appropriate policies, procedures and operational controls are followed consistently.
- Provide regular retail performance and operational updates to the Chief Operating Officer.
- Undertake other reasonable retail-management duties required to maintain effective operation of the department during the period of cover.
We are looking for someone with:
- Previous retail management experience.
- Strong people-management and leadership skills.
- Experience of stock control and stock-management systems.
- Strong commercial awareness.
- Experience of analysing sales and retail performance.
- Excellent organisational skills.
- A hands-on approach to retail management and customer service.
- Confidence working in a fast-paced environment.
- Strong IT skills and experience of EPOS/retail systems.
- The ability to work collaboratively with different departments.
Contract Status
This position is being recruited specifically to provide temporary management cover during a period of employee absence.
The appointment is not a permanent replacement of the substantive postholder.
The duration of the appointment will be kept under review in accordance with the operational requirements of the Club and the continuing requirement for temporary cover.
Further details regarding the fixed-term arrangements, notice provisions and anticipated duration will be confirmed as part of the employment contract.
Safeguarding & Equality
Oldham Athletic is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. The successful applicant will be required to undertake appropriate safeguarding checks. The club is an equal opportunities employer and welcomes applications from all sections of the community.
The successful candidate will be subject to the Disclosure and Barring Service (DBS).
How to Apply
To apply to this role, please send your CV alongside a cover letter to craig.dootson@oldhamathletic.co.uk
The closing date for this position is Friday 18 September 2026, 5pm.
Due to the nature of this position, we may conduct interviews before the closing date. All interviews will be at the earliest available opportunity.
