← Retour à la liste
Purpose
To provide excellent customer service by selling 50/50 tickets to fans during home matches at Rotherham United Football Club. The role involves being a visible, approachable presence for supporters, assisting with enquiries, and ensuring a positive match day experience through professional conduct and coordination with other match day teams.
Responsibilities
- Sell 50/50 tickets to fans on match days.
- Be a visible and approachable point of support and information for all visitors.
- Observe and engage with fans, ensuring they are okay and feel welcome.
- Resolve or escalate issues or complaints in line with Club policies and procedures.
- Maintain high match day service standards in your area.
- Provide post-match feedback on any issues or opportunities for improvement.
- Follow all Health and Safety and Safeguarding procedures.
Person Specification
Essential Attributes:
- Professional, polite, and positive attitude.
- Confident and outgoing personality.
- Strong verbal communication skills.
- Good self-presentation.
- Ability to build rapport and maintain positive relationships.
- Works well in a team environment.
- Can stay calm and composed when dealing with emotional, difficult, or distressed individuals.
Other Requirements:
- High level of professionalism and discretion.
- Tact, courtesy, and diplomacy in public-facing situations.
Due to the nature of this role the successful candidate will need to be over 18 years old.
Pay: £8.00-£12.71 per hour
Expected hours: No less than 0.5 per week
Application question(s):
- Due to selling 50/50 tickets the successful candidate needs to be over 18, are you over 18?
Work Location: In person
Connectez-vous gratuitement pour postuler — cela prend moins d'une minute. Vous continuez sur le site de Rotherham United.
Cette offre provient du site de Rotherham United. Vous postulez directement auprès du club.
Plus d'offres chez Rotherham United
RU
Academy Analyst
Rotherham United · Rotherham
RU
Head of Medical
Rotherham United · Rotherham
RU
Lead Academy Physiotherapist
Rotherham United · Rotherham
RU
Academy Physio - Fixed Term Contract
Rotherham United · Rotherham
RU
Casual Academy Coach
Rotherham United · Rotherham
Offres similaires : Marketing & médias
RM
Commercial(e)
RAEC Mons · Mons
RM
Web designer
RAEC Mons · Mons
RM
Journaliste
RAEC Mons · Mons
RM
Content creator (photo & video)
RAEC Mons · Mons
RM
Graphiste
RAEC Mons · Mons
Découvrez plus d'emplois dans le football
