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In addition to the response role the response coordinator role requires you to –
- Organise and manage a security team within a stadium environment.
- Relay information from the Safety officer to the response teams as part of a briefing.
- Ensure that response supervisors and team members are conducting their roles adequately.
- Working with the chief steward in managing and motivating response staff
- Ensure that all staff are customer focused and trained for safety including evacuations.
- Be the point of call and direct link to the control room with any issues involving response teams.
- Manage incidents that occur within the stadium footprint.
Person specification
- Enthusiastic individual who is willing to develop further.
- Self-motivated.
- Ability to work within a customer facing position.
- Professional with high standards and integrity.
Desired skills:
- Excellent customer service skills
- Time keeping
- Obtained Level 2 spectator safety qualification/or equivalent (Training maybe available)
- Obtained Level 3 spectator safety qualification/or equivalent (optional depending on the role)
- SIA license (optional depending on the role)
- De-escalation skills
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