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Supervisor
Hours of Work: As required by the Safety Officer
Department: Safety & Security
Location: LUFC, Elland Road, Leeds
Responsible to: Safety Officer
Responsible for: Stewards
DBS: Required
Apply: Casual Matchday Safety and Security Application Form- Season 2026/27 – Fill out form
Role Summary
To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager
Role Responsibilities
- To attend pre event planning and briefing sessions as required
- To control and co-ordinate event staff and safety in specific areas of the event/venue
- To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times
- To brief and instruct teams under their direction and debriefs
- To be responsible for the safety and comfort of spectators within a designated area at all times
- To be responsible for the removal of disruptive customers who contravene Ground Regulations
- To ensure all safety checks are carried out, and report back to the Event Control
- To monitor all staff in designated area before, during and after the event.
- To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager
- To carry out all instructions given by Safety Officer/ Event Manager, through the management structure
- Liaise with other Supervisors before, during, and after each event.
- Allocate Security for specified roles and responsibilities
- To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager
- To deal as appropriate with disciplinary and grievance issues.
- To collect and report any information from the event back to the Safety Officer
- Taking ownership whilst dealing with high pressure situations
- Possessing a good knowledge of each event’s policies, procedures and job descriptions
- Dealing with any queries and offering additional information regarding the event.
- Assess and manage crowd flow.
- Manage crowds and address issues that may arise.
- Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.
- Being the eyes and ears of the event and ensuring the safety team have the information they require.
Qualifications & Training
Essential
- Must be trained or undergoing training to the required level. (NVQ 4 or equivalent)
Knowledge, Skills & Experience
Essential
- Essentials required for the position:
- Complete the Action Counters Terrorism (ACT) training
- Strong communication skills both verbal and written.
- Previous Supervisory experience at large scale event
- Able to work accurately under pressure
- Excellent customer service skills
- Able to multi-task
- A strong team player with the ability to build and maintain positive relationships
- Good knowledge of event security or willingness to learn
- To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
- To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
- To act in a manner that supports the Club’s Vision and Values always
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